The Importance of Customer Service in the Digital Age

Unfortunately it is all too common to see businesses forget to focus on customer service when they launch an online strategy. However, with review sites becoming more and more popular as a way for consumers to vent their anger, retailers have got to ensure their customer service is spot on! You could have a perfectly… Continue reading The Importance of Customer Service in the Digital Age

Effective Keyword Research

Keyword research is such an important part of optimising both your website and your pay-per-click campaigns. By targeting the right keywords you not only ensure a decent volume of traffic to your website, but more importantly that the traffic you are getting is relevant to the services you are offering. KeyWord Research Process Start off… Continue reading Effective Keyword Research